Perfacto AI-driven performance management

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Performance Centers: Manage and measure the performance of a department, division, operating unit, workgroup, or team put together to achieve business goals

Enforce performance-driven behavior consistently throughout the organization, cascade business strategies to business units and team objectives level to be an organization that delivers long-term performance. Perfacto will get you a clear picture of performance across the business and set the stage for you to boost performance drive across organization.

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Create an Equitable and Inclusive Performance Culture with Perfacto. Step up your Workplace Performance.

Perfacto Inclusive Performance Management

Build high-performing workplaces, where employees feel included and empowered to contribute

It has been established time and again that better compensations, lucrative offers, and impressive job titles alone cannot retain the best talent in the organization or help you achieve business goals. What can actually work more effectively is the right work culture in the organization. When an organization inculcates its culture with its greatest asset —the workforce —the result is mostly a deeply engaged, motivated, and productive employee.


An effective performance management system must ensure that team performance is aligned with organizational goals or performance targets. By aligning team performance plans with the organization’s performance strategy, an organization is more likely to achieve its goals because each team’s efforts are channeled in the same direction as the organization. 

AI-driven Performance Management: Switch automation gears when you are ready


Entry Level Automation

Selection of this level allows planners to retain control of setting targets, updating achievements, feedback scheduling, and concluding the review cycle. The performance measurement process remains in autopilot mode.


Partial Robot Controlled

This level extends entry-level automation capability to AI-driven targets setting, measuring achievements, robotic feedback scheduling, initiating, and collecting. Feedback is concluded by the planners.


Fully Robot Controlled

This level leverages AI to enable end-to-end management of target setting, and data mining into enterprise transactions to identify and measure achievements. This includes robotic management and the generation of performance scores

Employee Performance: Solutions that you can add as you progress

Employee Feedback

Build feedback-based employee performance review strategies that include 360-degree reviews. Autopilot feedback scheduling, collection, measurement, and score generation process

Target Based Reviews

Set individual KPIs and periodic performance targets, and upload or update achievements. Autopilot performance targets allocation, measurement, and score generation process. 

Hybrid Reviews

Employee performance drive that includes feedback and targets-based performance assessment. It also integrates individual KPIs and targets with enterprise, department, or team-level goals. 

Inclusive Performance

This is a complete transformation allowing you to measure employee performance in line with their department, business unit, or project performance with a predefined weight ratio.

AI-driven transformation that allows you to personalize every aspect of employee performance review

Flexibility to customize the level of AI involvement in each process, monitor activities, and take control of the process when needed. Perfacto offers the following AI-driven employee performance automation processes:


Robotic feedback scheduling, appraisers management, emailing with the weblink, automated follow-ups, and concluding process.


AI-driven measurement of employee feedback data, weight breakdown management, and robotic management of performance score.


Robotic allocation of performance targets and data mining into enterprise transactional data to identify and measure achievements.


AI-driven inclusion management, and measures employee performance with strategy and level of inclusion.


Transform Project Performance Drive with Perfacto: Measure what matters

Project Feedback

Build project review strategies and measure feedback data robotically. Collect diverse feedback from the project team, customers, end-users, and internal project stakeholders.

Project Targets

Set project KPIs, performance targets and update and measure achievements. 100+ ready-to-use project KPIs and evaluation metrics. Include each value driver and factor in your review

Hybrid Reviews

Project performance drive that includes feedback and targets-based performance assessment. It also integrates project KPIs with enterprise level performance goals and objectives.

Resource Performance

This further extends the hybrid project review model to measure performance of the resources deployed in the project and derive employee scores based on the project inclusion ratio.

Review every factor and aspect of project performance with Perfacto to minimize risk and boost ROI

Project performance can be measured in different ways including if the project was completed on time and if project cost was on track or not but the most important aspect is measuring customer satisfaction. Perfacto can help you automate many aspects of the project performance and few of them are as follow:


Measure the financial performance: Costs need to be monitored throughout the project to be sure you’re within the allocated budgets.


Helping you measure the return on your project investment and evaluate the commercial aspect of the project.


Time and Material: Measure if the project is delivered in time and there is no gap between planned vs resources deployed in the project.


Measure customer satisfaction by collecting feedback at every critical stage of the project from project stakeholders including customers, project managers, internal, external or end-users

Build performance centers: Measure department, sub-department, workgroup, or an operating unit performance

Feedback Automation

Build center review strategies and measure feedback data robotically. Collect diverse feedback from the leadership, departments, business units, and employees.

Centre Feedback 360

Centre Targets

Set center KPIs, performance targets, updates and measure achievements. 100+ ready-to-use KPIs and evaluation metrics to help you start your center performance drive perfectly.

Objectives and Targets

Hybrid Reviews

Center performance drive that includes feedback and targets-based performance assessment. It also integrates center KPIs with enterprise-level performance goals and objectives.

Hybrid Project Reviews

Inclusive Performance

This further extends the hybrid center review model to measure the performance of the resources deployed in the center and derive employee scores based on the inclusion ratio.

Project Resources Review

Perfacto is powered by artificial intelligence and embedded RPA tools to schedule and autopilot review processes. It also reduces up to 90% of the effort involved in conducting performance appraisals while helping you build an inclusive performance culture

Employees want bias-free and inclusive workplace cultures that not only emphasize integrity and collaboration but also encourage them to achieve their potential, understand the value of their contributions and support others. Perfacto is an integrated platform to help you develop a framework to effectively link individual efforts to organizational performance while scheduling and auto-conducting performance reviews. It can help you in the following ways:

  • Set clear goals to base performance on facts, not opinion. Our scientific evaluation process will help you account for every contributing factor. 

  • Create performance centers, enroll employees, set periodic goals, and evaluate achievements.

  • Adjust the frequency of reviews, implement continuous feedback, and conduct 360-degree feedback.  

  • Robotically scheduling, conducting, and managing feedback collection process with minimal HR involvement.

Department performance management
Perfacto AI-driven performance management


Our cutting-edge capability is built on scientific performance driver (KPIs) modeling, setting up periodic goals for individuals, centers, business units, organization level, and scientific measurement of performance data

Perfacto AI-driven performance management


Accounting for every aspect and factor that influences the performance of the workforce and organization. Robotically scheduling and conducting performance reviews wherever needed including feedback 360.

Perfacto AI-driven performance management


Perfacto gives you the flexibility to build performance review strategies that work best with different roles and work profiles. Whether your employees work in a retail store or back office, or in a project.


Perfacto: Inclusive performance management

Build a culture of performance centres

The first step to building an inclusive performance culture is to create multiple performance centres in the organization. You can build any number of performance centres and enrol employees in these centres based on their contribution and association. You can also add a department, division, business unit, workgroup or project as a centre. 

It enables organizations to: 

  • Flexibility to create different performance centres within an organization structure. 

  • Integrated with departments, operating or business units, projects and workgroups

  • Assign a home performance centre to the employees by enrolling them in the centre.

  • Create employee assignments and track employee association with different performance centres.

  • Analyze employees waiting to be enrolled in the performance centre. 

Setting SMART KPIs

Managers often talk about performance. There are targets and objectives to achieve – at an individual, team level and unit level – to meet your organization's goals and deliver performance. But how do you measure performance? Sure, most of believe that your team is putting in their best effort, and may have data also to back it up. But is everyone working in the right direction? Does their work achieve the outcomes that your team and organization aiming?

Perfacto is the answer to these questions and helps you set smart KPIs those are:

  • Specific: Define value drivers with clarity on what each KPI will measure, and why it's important.

  • Measurable: Setup evaluation metrics for each KPI to measure results scientifically.

  • Achievable: Setting required framework to ensure targets setting is  consultative and achievable.

  • Relevant: Individual KPIs can be connected with the team and organization goals to measure inclusive performance.

  • Time-Bound: You can setup review periods e.g. yearly with quarterly checkpoints.

Perfacto: Inclusive performance management
Perfacto: Inclusive performance management

Performance Inclusion Management

You will only succeed in this transformation journey if those in leadership pivot from command-and-control management styles to respect and value each team member’s contribution. Top leadership needs to nominate a competent inclusion council to ensure that performance targets set for the centres are and realistic, consultative and achievements are measured fairly.


Perfacto inclusion council needs to ensure:

  • Performance targets set for different performance centres are realistic, consultative and achievable.

  • The process of measuring achievements against the targets is fair and transparent. 

  • There are no disputes allowed to develop among team members on their contributions.

  • Competent persons are nominated to finalize performance centre periodic targets and to update achievements.

Set strategic priorities with Perfacto; kickstart your journey towards creating a high-performance culture

Perfacto brings diverse tools to robotically manage and measure achievement and feedback data. It generates yearly and quarterly performance scores of different departments, performance centers, business segments, projects, teams, and individuals.


It also enable you to:

  • Customize achievement data evaluation methods for different types of goals to help machine learn and generate scores.

  • Setup multiple goals for a performance center and define evaluation weight for each periodic goal.

  • Define key contributors, contribution levels, and freeloaders while updating quarterly achievements.

  • Highly configurable measurement scales, data rules, and transparent evaluation process