Perfacto AI-driven performance management

Current Page: Products > Perfacto

Perfacto: Leverage AI power to strategically boost workforce performance, achieve growth targets, and create an inclusive performance culture 

Learn how organizations can improve employee engagement, lead teams, and drive high performance with an inclusive performance culture. Perfacto is a strategic performance management platform powered by embedded artificial intelligence and achievements data mining capabilities.  It helps you implement an inclusive performance strategy across the organization to boost organizational prospects, and excel.

Perfacto logo

Create an Equitable and Inclusive Performance Culture with Perfacto. Step up your Workplace Performance.

Perfacto Inclusive Performance Management

Build high-performing workplaces, where employees feel included and empowered to contribute

It has been established time and again that better compensations, lucrative offers, and impressive job titles alone cannot retain the best talent in the organization or help you achieve business goals. What can actually work more effectively is the right work culture in the organization. When an organization inculcates its culture with its greatest asset —the workforce —the result is mostly a deeply engaged, motivated, and productive employee.


An effective performance management system must ensure that team performance is aligned with organizational goals or performance targets. By aligning team performance plans with the organization’s performance strategy, an organization is more likely to achieve its goals because each team’s efforts are channeled in the same direction as the organization. 

AI-driven Performance Management: Switch automation gears when you are ready


Entry Level Automation

Selection of this level allows planners to retain control of setting targets, updating achievements, feedback scheduling, and concluding the review cycle. The performance measurement process remains in autopilot mode.


Partial Robot Controlled

This level extends entry-level automation capability to AI-driven targets setting, measuring achievements, robotic feedback scheduling, initiating, and collecting. Feedback is concluded by the planners.


Fully Robot Controlled

This level leverages AI to enable end-to-end management of target setting, and data mining into enterprise transactions to identify and measure achievements. This includes robotic management and the generation of performance scores

Start your enterprise-wide performance drive with Perfacto: Capability overview

Build workforce performance evaluation strategies that suit your business and performance drive. This includes individual KPIs, targets, 360-degree reviews, and inclusive performance.

Set project KPIs and performance targets, update achievements/ results, collect customer or internal feedback from project stakeholders, and autopilot measurement process.

Department (DPM)

A department, section, workgroup, or operating unit can be a performance center. Furthermore, one department can also have multiple performance centers where employees are enrolled.

Enterprise (EPM)

The performance of the organization is inherited from the performance centers. You can define an evaluation strategy to measure organizational and business segment performance.

AI-driven feedback scheduling, response management and robotic measurement of feedback data

Collecting feedback from multiple stakeholders and measuring feedback data is a resource-intensive exercise. Perfacto is going to transform this process with minimal human involvement, it helps you:


Develop feedback review strategies, define weight breakdown rules, set up frequency of the reviews and configure automation level and controls.


Implement integrated feedback review process and measure feedback data coming from internal employees, managers, peers, direct reports, customers, users, departments, business units, shareholders, auditors etc


Robotic management of feedback schedules, automated emails with weblink to the feedback providers, monitor response, automated followups, conclude review and generate performance scores


Ready-to-use questions library containing 300+ pre-configured questions and 25+ feedback templates.

Robotic targets management, data mining into transactional data to identify and measure achievements

Organization-level goals planning, setting performance drive, and assigning periodic targets for departments, business units, branches, projects, and individuals. Perfacto covers every aspect of the enterprise performance that needs to be measured, It enables businesses to:


Build long-term performance plans, robotic allocation of yearly performance targets for each KPI, and set quarterly checkpoints values.


Define average performance point (APP), which means the percent of achievements that are considered to be an APP (e.g. APP% value = 80 means one has to achieve 80% targets to get a score of 5 out of 10)


Integrated targets across the different levels in the organization and robotic allocation and management of performance targets.


ETL tool to upload targets, achievements, or transactional data in the system. Data mining into transaction data to detect the achievements of a specific performance center or an individual.

Build evaluation metrics to measure feedback and achievement data scientifically.

The right KPIs and evaluation metrics act as essential navigation tools that help leadership understand if they are on-track in delivering on their strategic goals. If you don’t want to fly blind, then you require relevant and meaningful business measures to set your performance drive in the right direction. The solution facilitates:


Customize, reuse, build new evaluation metrics and measure feedback and achievement data scientifically across the organization.


Flexibility to create metrics that work best with your organization. There is no limit to adding new metrics in the system.


Create MCQ metrics along with scores for each choice in the metrics and use these in the multiple questions and feedback templates.


You do not need to start from scratch, you will get 30+ prebuild and configured evaluation metrics to choose from.


Perfacto is powered by artificial intelligence and embedded RPA tools to schedule and autopilot review processes. It also reduces up to 90% of the effort involved in conducting performance appraisals while helping you build an inclusive performance culture

Employees want bias-free and inclusive workplace cultures that not only emphasize integrity and collaboration but also encourage them to achieve their potential, understand the value of their contributions and support others. Perfacto is an integrated platform to help you develop a framework to effectively link individual efforts to organizational performance while scheduling and auto-conducting performance reviews. It can help you in the following ways:

  • Set clear goals to base performance on facts, not opinion. Our scientific evaluation process will help you account for every contributing factor. 

  • Create performance centers, enroll employees, set periodic goals, and evaluate achievements.

  • Adjust the frequency of reviews, implement continuous feedback, and conduct 360-degree feedback.  

  • Robotically scheduling, conducting, and managing feedback collection process with minimal HR involvement.

Department performance management
Perfacto AI-driven performance management


Our cutting-edge capability is built on scientific performance driver (KPIs) modeling, setting up periodic goals for individuals, centers, business units, organization level, and scientific measurement of performance data

Perfacto AI-driven performance management


Accounting for every aspect and factor that influences the performance of the workforce and organization. Robotically scheduling and conducting performance reviews wherever needed including feedback 360.

Perfacto AI-driven performance management


Perfacto gives you the flexibility to build performance review strategies that work best with different roles and work profiles. Whether your employees work in a retail store or back office, or in a project.



Perfacto: Inclusive performance management

Build a culture of performance centres

The first step to building an inclusive performance culture is to create multiple performance centres in the organization. You can build any number of performance centres and enrol employees in these centres based on their contribution and association. You can also add a department, division, business unit, workgroup or project as a centre. 

It enables organizations to: 

  • Flexibility to create different performance centres within an organization structure. 

  • Integrated with departments, operating or business units, projects and workgroups

  • Assign a home performance centre to the employees by enrolling them in the centre.

  • Create employee assignments and track employee association with different performance centres.

  • Analyze employees waiting to be enrolled in the performance centre. 

Setting SMART KPIs

Managers often talk about performance. There are targets and objectives to achieve – at an individual, team level and unit level – to meet your organization's goals and deliver performance. But how do you measure performance? Sure, most of believe that your team is putting in their best effort, and may have data also to back it up. But is everyone working in the right direction? Does their work achieve the outcomes that your team and organization aiming?

Perfacto is the answer to these questions and helps you set smart KPIs those are:

  • Specific: Define value drivers with clarity on what each KPI will measure, and why it's important.

  • Measurable: Setup evaluation metrics for each KPI to measure results scientifically.

  • Achievable: Setting required framework to ensure targets setting is  consultative and achievable.

  • Relevant: Individual KPIs can be connected with the team and organization goals to measure inclusive performance.

  • Time-Bound: You can setup review periods e.g. yearly with quarterly checkpoints.

Perfacto: Inclusive performance management
Perfacto: Inclusive performance management

Performance Inclusion Management

You will only succeed in this transformation journey if those in leadership pivot from command-and-control management styles to respect and value each team member’s contribution. Top leadership needs to nominate a competent inclusion council to ensure that performance targets set for the centres are and realistic, consultative and achievements are measured fairly.


Perfacto inclusion council needs to ensure:

  • Performance targets set for different performance centres are realistic, consultative and achievable.

  • The process of measuring achievements against the targets is fair and transparent. 

  • There are no disputes allowed to develop among team members on their contributions.

  • Competent persons are nominated to finalize performance centre periodic targets and to update achievements.