top of page

Current Page: Products > Organization Performance

Balanced Scorecards: Time to transform the organizational performance review process and generate balanced scorecards with Perfacto

The balanced scorecard approach involves identifying and tracking a set of performance metrics that fall into four categories: financial, customer, internal processes, and learning and growth. These categories are often referred to as the "four perspectives" of the balanced scorecard. Perfacto can help you account for all the factors involved in measuring and improving organizational performance 


Include multiple perspectives to get a better understanding of the factors that drive organizational success


Feedback Process Transformation

Feedback is an important aspect of organizational communication that helps organizations improve and grow. Perfacto can help in streamlining and automating the process of collecting feedback from customers and other stakeholders. It scientifically measures the organisation's feedback data, surveys and polls conducted by the organization from time to time and generates quarterly scores. Furthermore, it is providing a more convenient and consistent experience for those providing the feedback.

It enables organizations to: 

  • Review a range of perspectives and help organizations take into account the views of different stakeholders when making decisions and improve organizational performance.

  • Include customers, vendors, auditors, board members, consultants and other stakeholders to provide feedback.

  • Build diverse feedback templates containing a set of questions to be asked along with the evaluation metrics.

  • Consolidate and measure feedback data scientifically based on the valuation criteria and the weight assigned.

Streamline Goals and Objectives

Perfacto can help you manage Goals and objectives that a company sets for itself in order to guide its operations and measure its performance. These goals can be short-term or long-term, and they may be specific to certain business segment or apply to the entire organization. 

Goal setting is important for organizations for several reasons:

  • Provides Direction: Goals give employees a clear understanding of what is expected of them and what they should be working towards.

  • Motivation: Setting goals gives employees a sense of purpose and motivation to work. When employees feel like their work is contributing to the success of the organization, they are more likely to be engaged and motivated in their jobs.

  • Focus: By setting clear objectives, organizations can avoid wasting time and resources on activities that do not contribute to achieving the overall goals.​

  • Accountability: Goals help to create a culture of accountability within the organization. Leaders and employees know what is expected of them and are held accountable for achieving those objectives.

  • Success: Goal setting is a critical process for organizations to drive growth and success. It helps create a sense of purpose and direction, and providing a framework for measuring success.


Set strategic priorities with Perfacto; kickstart your journey towards creating a high-performance culture

Aggregating Performance Data

Transforming the process of collecting and aggregating data from various sources within an organization in order to gain a comprehensive view of performance at the organization level. This process involves consolidating feedback and achievement data of different departments, business units, projects and work groups. 


This process enables organizations to:

  • Identify trends: By consolidating data from multiple sources, organizations can identify trends and patterns that may not be visible when looking at individual data sources in isolation.

  • Measure performance: Consolidating data enables organizations to measure performance using a variety of metrics, both financial and non-financial, so as to provide a more complete picture of an organization's performance.

  • Create accountability: Consolidating data allows organizations to create a culture of accountability by holding employees and departments accountable for their performance.

  • Track progress: By consolidating data, organizations can track progress towards their goals and identify areas where progress is lagging, so as to make adjustments as needed.​​

Set up cascading organization goals and measure inclusive performance with Perfacto

Perfacto Cascading organization goals allows an organization to align their employees, department, business units, project focus their efforts, improve accountability and communication, and continuously improve the processes and performance. Cascading goals throughout the organization make it easier to identify areas that need improvement and then set specific objectives and targets to drive continuous improvement. Cascading organization goals are important for a number of reasons. Here are a few key points:


By cascading organization goals throughout the organization, everyone is working towards a common purpose. This ensures that all employees are aligned and working towards achieving the same objectives.


Create a clear and specific understanding of what is expected of each individual and team within the organization. This helps employees to focus their efforts and stay on track towards achieving their goals.


Cascading goals creates a clear chain of responsibility within the organization. It makes it easy for employees to understand their respective role in achieving the organization's objectives and brings accountability.


Ensure effective communication throughout the organization. This is important for keeping employees informed about the organization's objectives, progress and areas that need improvement.

bottom of page